Refund Policy
Refund Policy
We uphold a 7-day return policy, granting you the liberty to request a return within 7 days after receiving your item.
To qualify for a return, your item must remain in the same condition as received – unworn or unused, with tags, and in its original packaging. Additionally, a receipt or proof of purchase is required.
To initiate a return, reach out to us at trendifye@gmail.com. Note that returns should be sent to our designated address.
Once your return is accepted, we'll provide you with a return shipping label and instructions on how and where to send your package. Please be aware that items sent back without prior return requests will not be accepted.
Feel free to contact us at trendifye@gmail.com for any return-related queries.
Damages and Issues
Upon receiving your order, please inspect it promptly. If the item is defective, damaged, or if you receive the wrong item, contact us immediately. This allows us to assess the issue and rectify it accordingly.
Exchanges
For a swift exchange, return the item you have, and once the return is accepted, make a separate purchase for the new item. This ensures a faster process to secure the item you desire.
Refunds
Upon receiving and inspecting your return, we will notify you of the refund approval status. If approved, the refund will be automatically processed on your original payment method within 10 business days. Keep in mind that the time it takes for your bank or credit card company to process and post the refund may vary.
If more than 15 business days have elapsed since we approved your return, contact us at trendifye@gmail.com for assistance.